We have introduced an online consultation service so you don’t always need to come into the Practice to get our medical expertise. You can input your symptoms online and will receive a response from the Practice, generally by telephone, usually by the end of the next working day at the very latest.
Managing your health online
Using an online form
There are many things you can do online at our surgery. Some tasks you can do using a website called Accurx where you can:
- request a sick note
- ask about test results
- contact us about an admin request
You don’t need an account to use this website.
Using your NHS account or SytmOnline
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account or [practice system tool]. You can access them using their websites or apps.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up SystmOnline
To set up SystmOnline for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to SystmOnline or use the app to register