Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • phone the surgery on 01439 788215 Monday to Friday from 10am to 2pm
  • bring the paper form to the surgery, Monday to Friday from 8am to 6pm


Collecting Your Prescription

You can usually collect your prescription from Ampleforth Surgery Dispensary from 4 working days after you have ordered it.

We provide a delivery service for housebound patients only. To use the service you need to arrange this with a dispenser at least 4 working days before the delivery is due (except if on weekly deliveries), and you will need to be in to sign for the prescription.

Ampleforth Surgery Dispensary

Monday 8:30am to 6pm
Tuesday 8:30am to 6pm
Wednesday 8:30am to 6pm
Thursday 8:30am to 6pm
Friday 8:30am to 6pm

Dispensary telephones will be answered between 10am and 2pm. 

Questions About your Prescription

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription, phone our dispensary team between 10am and 2pm on 01439 788215.

Community Pharmacies

Most pharmacies now offer the Pharmacy First service, giving advice and, if needed, NHS medicines to treat these seven common health conditions without the need for a GP appointment.

  • Earache (in children)
  • Impetigo
  • Infected insect bite
  • Shingles
  • Sinusitis
  • Sore throat
  • Urinary tract infection (in women)

Find a pharmacy (

Many pharmacies are open until late and at weekends and have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription Charges

Find out more about prescription charges (

What to do with Old Medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.